Scenario--The student is unprepared for the session. The student does not bring the textbook and lecture notes and has not done the assigned homework problems.
Once I have greeted the student to begin our session and I notice no books, notes, I would begin asking questions about the lack of preparation. Where are your book and notes? I would do all I could to determine the reason for the students lack of preparation. Lastly, I would then use the time left to work problems from my book to see if they understand the material.
I find that sometimes students wait until they see their tutor for problems they truly don't understand. I am okay with this if they have at least begun to attempt to work the problem. I always tell my tutees that they must do the homework, there is no other way to fully understand the material.
Scenario--Tutee: I have always made "A's" in high school, so I know I should be making "A's" in college too.
I begin by congratulating the tutee on their excellent work. I ask questions about high school: easiest course, hardest, favorite; any courses that had to be repeated or that you needed extra help, how did you get it if so? Once tutees examine what has been happening, they may recognize that they put in extra effort for some classes to obtain those A's. I explain that while college is like high school with the requirements, the work that is expected is harder and that tutees will be expected to learn more material on their own unlike in high school where most knowledge is given. I truly understand this as I never studied in high school and made really good grades. After repeating a few classes in college (due to not completing or doing homework) I learned that I had to study some material more than others if I wanted to make good grades. I would explain to tutees about having a study plan and working to create one that would be more useful to them. I would also schedule extra sessions or extra time if possible to help them begin to manage their new life.
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